Submitted by Jesse on Mon, 10/31/2011 - 08:25
After two, days #CharterNY Internet service is back. Communication wasn't great, but when you got through to people yesterday they offered a month's free service. I think most people would have preferred the service.
The call center is somewhere far away, and that makes it hard to know what's happening and even how wide-spread the outage is. I think there are two lessons to be learned:
Submitted by Jesse on Thu, 07/22/2010 - 10:54
TAC is the economic development outreach service of SUNY Plattsburgh. It does broadband consulting. More info here.
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