North Country

#CharterNY Internet Service Back in #Plattsburgh

After two, days #CharterNY Internet service is back. Communication wasn't great, but when you got through to people yesterday they offered a month's free service. I think most people would have preferred the service.

The call center is somewhere far away, and that makes it hard to know what's happening and even how wide-spread the outage is. I think there are two lessons to be learned:


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